Technological v. Human Change

Ricardo Semler in Maverick states the following:

If only minds were as easy to change as machines. I’ll wager that it’s easier to invent a new generation of microchips then get a generation of middle managers to alter the routes they drive to work every day. Technology is transformed overnight; mentality takes generations to alter. Who can blame us for thinking technology will cure all that ails the workplace. It’s so much easier to acquire.

This concept is important for leaders to understand when implementing a 1:1 laptop program. We are all creatures of habit and habits are difficult to break. This is why we frequently hear, “It’s not about the machines.”

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