Today a small group of us were able to experience a 1 hour workshop from the d.school on design thinking. If you’re interested in a primer on design thinking, this is the one for you. It’s so easy to organize because you just need the video, a partner and some materials to use for prototyping.
The pace is fast which is just part of the process. This workshop is an abbreviated process but in general, the pace is fast when you’re designing.
You have to really learn about your partner during the process. You’re forced to study his/her process for giving gifts and learning as much about them and the process in a very short amount of time. At one point the facilitators tell you that the session should get emotional and people may cry.
Prototyping can be quick and dirty and you need to share unfinished work to test out your solution. It’s somewhat strange to build a 3D item that shows a process.
The process does lead you to test something and then make revisions. In this workshop you just don’t have much time to revise.
You can really become engaged quickly when your working on a design challenge.
I see many ways that our organization can use these principles when we are looking for solutions. There is less talk and more doing and testing out concepts and you’re really focused on the users. I’m looking forward to finishing up the our trip project and starting something new.
The design thinking work on our annual trips for next year continues as we work to “Redesign the experiences to make them indispensable and unforgettable so that the mission and core values come to to life.” There are three things that I think that I’ve learned in the past couple of weeks. I’m not exactly sure if I’m on the right track but, as the facilitator, I’m moving forward.
We started our last meeting by watching this trailer for the documentary, Design & Thinking.
Get to work prototyping and plan to fail often
It’s short and clip and one of the take-aways for me was that the teams should work quickly to create a prototype. I’ve found that in education we typically spend too much time on planning. We’re probably cautious and conservative when it comes to making changes. Grant Lichtman is his post Your School and Google’s Nine Principles of Innovation states, “Adults want proof that something new will work; we want a 20-year longitudinal study to show that something different is better than what we have done in the past.” We want to cover all our bases and think through every angle so that we plan it right the first time. In this process the idea is to create something quickly, based on the information that you have and then you test it out. So, we decided to break into teams and start prototyping our trips for next year. At the same time we are talking to teachers and students to learn more about what it would take to make the trips “indispensable and unforgettable” I think that all of us have been also thinking that it’s November (almost December) and we don’t have our plan for the trips set in stone yet. Well, maybe we’re behind schedule but…
The best time to plant a tree was 20 years ago. The second best time is now. Chinese Proverb
The second learning from the trailer is that we should plan to fail. When I initially considered this I thought, “No way! This can’t happen because we are the high school leadership team and we’re supposed to come up with the perfect solutions. What will people think if we fail?” Then I realized that it actually may be a good thing for us to fail. Maybe we need to learn how to learn from failure and to model this for our community. Hey, one of our core values is Risk-taking.
The process changes from defining and removing barriers to developing solutions
As I mentioned in my last post, my past experience has been with the quality process and the focus is on defining the problem and barriers and then taking steps to remove the barriers. My last piece of learning deals with a shift from removing barriers to developing solutions. As we speak to students and teachers I find that I’m energized by thinking about possibilities and solutions. We also looked at what other schools and organizations are doing with trips and that was inspirational. It forced us to think differently about what we currently do. While we have defined parameters, we seem to not be spending time coming up with reasons why we can’t make changes. Instead we envisioning what can be and how we can create that amazing experience for students and teachers.
We have another prototyping session next week and each team is responsible for coming up with a plan. We’ve invited two travel companies that we work with to provide us with ideas and options. I’ve also got one more focus group session with 11th grade students. Oh, did I mention that the two groups have are just a bit competitive? It just adds to the fun.
As I learn while doing I need to think about how we can test out the prototypes. Maybe we can present these to students and teachers for comments or for a vote. Based on our expectation of failure it makes sense to not immediately decide to use one of the models for the real thing. Probably better to test it out with our audiences before spending an enormous amount of money on the trips. Anyone have advice for our next step? I welcome any and all suggestions.