3 Ways to Build Trust on Your Team | Joe Hirsch


Photo from Boston Magazine, June 12, 2016

On a note related to this article and what the Chicago Cubs did with their clubhouse.

On 4 July, along with thousands of others, we enjoyed the beach in Dennis, MA. One of the first things that I noticed was that the groups of people were setup in circles. It didn’t matter that some of the members of the group had their backs to the water. Now I have been to beaches all over the world and this is the first time that I remember this type of culture. Typically groups set up facing the water. Now I’m not talking about a few groups – I’m talking about nearly every group setting up that way. I could definitely tell that the circle was much more conducive to conversations among all members of the group. Why is it that me and my friends did not realize this before? Maybe the same reason why most clubhouses are rectangular.

  • tags:leadership Teams trust

    • Instead of stretching across a long rectangular hall, the new Cubs clubhouse at Wrigley Field is a rounded circle. With a diameter of 60 feet, 6 inches, it is the same distance from the pitcher’s mound to home plate. Unlike the sprawling facilities of other teams, the Cubs’ clubhouse is designed to promote a culture of trust.
    • 1. Get to know the other person.
    • A Google study found that managers who express interest in and concern for team members’ success and personal well-being outperform others in the quality and quantity of their work.
    • 2. Readily share information.
    • Only 40% of employees report that they are well informed about their company’s goals, strategies, and tactics. This uncertainty about the company’s direction leads to chronic stress, which inhibits trust and undermines teamwork.
    • 3. Facilitate whole-person growth.
    • t signals the team’s commitment to each player’s long-term performance and progress.

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